Erik from ClaimFlow

What Is Bad Faith Insurance? Bottom Line Up Front Bad faith insurance occurs when carriers breach their duty to act reasonably and in good faith when handling claims — creating leverage opportunities for PAs who document patterns properly and know when to escalate. Your claims management system needs to capture every interaction, delay, and unreasonable … Read more

ACV vs Replacement Cost in Claims: A Public Adjuster’s Guide to Policy Value Optimization Bottom Line Up Front ACV vs replacement cost claims fundamentally shape your negotiation strategy, settlement timeline, and fee potential. Most carriers will default to ACV calculations even on replacement cost policies — your job is forcing them to honor the full … Read more

Bottom Line Up Front Your hail damage claim process success depends on three pillars: qualifying claims that will generate meaningful settlements before you sign representation agreements, building documentation that forces carriers to respond rather than delay, and maintaining a pipeline system that prevents claims from aging into problem files. Most PAs leak revenue through poor … Read more

How to Handle a Denied Insurance Claim Bottom Line Up Front: When you know how to handle a denied claim systematically — from initial assessment through appraisal or litigation referral — you turn carrier denials from practice killers into fee opportunities. The key is building a documentation and communication process that either reverses the denial … Read more

How to Dispute an Insurance Estimate Should I: Disputing insurance estimates effectively requires systematic documentation, disciplined carrier communication, and knowing when to escalate. Your pipeline strength determines whether you’re reactive to carrier timelines or controlling the negotiation — most PAs leak revenue by treating supplements as afterthoughts instead of building disputes into their initial scope … Read more

How to Write a Demand Letter That Moves Claims Forward Bottom Line Up Front Your demand letter isn’t just documentation — it’s the lever that transforms a stalled negotiation into settlement momentum. The best demand letters combine comprehensive loss documentation, clear carrier obligations, and strategic pressure that makes desk adjusters prioritize your file over the … Read more

What Is a Scope of Loss? A PA’s Guide to Claims Management That Actually Closes Files bottom line up front: Your scope of loss defines every dollar you’ll collect from the carrier — get it wrong in your initial submission, and you’re locked into a supplement cycle that burns time and goodwill. Smart PAs build … Read more